Warranty & Guarantee
A 1 (one) year “Carry in” conditional warranty applies on all goods purchased. The warranty does not apply to defects due to negligence, wear and tear parts, misuse, abuse, accidental damage, modifications, lack of maintenance, improper wiring, unauthorized repairs, damage caused by lightning or power surges, goods used contrary to their instruction manuals and on batteries.
If not fully satisfied with the product, the unused product can be returned for a full no hassle refund.
The following conditions strictly apply:
(a) the product must be in its original packaging
(b) the product must be returned within 10 days from date of purchase
(c) original invoice to accompany the product.
Adendorff Machinery Mart reserves the right to charge a “packaging fee” for items not returned in their original packaging. Refunds, returns, exchange and cancellation policy is in accordance with CPA regulations. If the product is not suitable for the purposes anticipated and indicated to the salesperson, a handling fee will be applicable based on the condition of the product subject to our policy.
Warranties on Generators will be null and void if not installed by a qualified electrician. A factory warranty of 1 Year or 300 hours, whichever may occur first, is applicable to our large generators.
Repairs: 3-month warranty applicable on all repairs.