Return & Refund Policy
Should you for any reason wish to cancel your purchase? You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. The goods must be returned to us undamaged in the original packaging within 7 calendar days from the date of purchase. The provision of goods and services by Adendorff Machinery Mart cc is subject to availability. In cases of unavailability, Adendorff Machinery Mart will refund the client in full within 30 days.
Refunds will occur once we have inspected the returned product to ensure it is complete.
To process a return please do the following:
Return the product in the original packaging to any store or send the product by a shipping courier to your nearest store. Please label the package with your name and contact information. And also include a copy of the original invoice & your banking details so we can process a full refund if refund is approved.
In the event you have ordered online for delivery you are welcome to return the item to any Adendorff Machinery Branch or return it by any shipping partner of your choice to 152 Rosettenville Road, Springfield, JHB, 2197
We will inspect the product to solve your return issue. And replace the product or take the necessary actions under our warranty policy.
if you need any more info please contact your nearest store here
or contact us by phone on 0861 23 36 36